Política de frete

1. Processing Time
All orders are processed within 1 to 3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Methods and Delivery Times
We ship via [name of courier service]. The estimated delivery time for national orders is 4 to 7 business days, depending on the destination.

3. Shipping Costs
Shipping has a flat fee of $15,000 COP. We offer free shipping on purchases over $150,000 COP.

4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can follow your package. If you don’t receive it, please contact us at olympiaofficial@gmail.com or via WhatsApp at +57 312 739 8841.

5. Delivery Issues
If your package is delayed, arrives damaged, or has any issue, please reach out to us within 48 hours at olympiaofficial@gmail.com or +57 312 739 8841. We will do our best to resolve the issue promptly.

6. Incorrect or Incomplete Address
We are not responsible for orders not delivered due to incorrect or incomplete addresses provided by the customer. Please double-check your details before completing your purchase.

7. Changes to the Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be published on this page.